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Buyer's Safe Guide
- Safe Buying Guide helps you to buy almost anything from over 1 million other Internet Purchasers.
- Listed below are some guidelines for safe buying. Combined with your common sense, they will help keep you safe.
- Know your seller Review the member's selling feedback. Click their feedback rating, then the "selling" tab if any. This shows other items they've sold recently and comments from previous buyers.
- Make sure of the Seller's Address Sellers can address verify themselves for free and it helps us track the seller down in the rare event that something goes wrong.
- Know what you're buying Carefully read the item description and answers to questions. Before you bid you need to know exactly what is being auctioned - including any free accessories, the age and condition of item and even why it's being sold. Poor English language may indicate that the seller is overseas or that you may struggle to understand each other.
- Ask your own questions and ensure the seller answers them. Lots of unanswered questions are a danger sign.
Be very careful of sellers who bypass the normal selling process.
Be very careful of sellers who bypass the normal process such as, sending you using a free email and asking you to deal with him directly.
Transactions conducted outside of Safe Buying Guide have a much lower chance of being resolved if they go wrong.
Pay wisely Pay into bank accounts if you have the names correct as per advertisement or by credit card (because credit card give you Guaranteed Return if you purchase item is not received within the stipulated time frame as per advertisement)
More about payment options.
Get a phone number. If you are buying a high value item, ask the seller for a phone number in case you need to call them.
Keep all payment details and emails exchanged with the seller. These details will help us locate the seller if things go wrong.
We recommend SafeTrader, which is owned and operated by Safe Buying Guide, New Zealand.
If something does go wrong... Most problems are the result of either poor communication or differing expectations between the buyer and the seller.
Stay in contact with the seller and ensure you understand when to expect delivery. Sellers will typically wait for payment to clear before shipping goods, which can take a couple of days or longer on weekends and bank holidays. Delivery itself can reasonably take another 5-7 business days meaning a possibility of 14 days or more between paying and receiving goods.
3. Check your Junk Email and Spam Box.
Frequently buyers and sellers may not be receiving one another's emails due to spam filters or email filtering. Check your junk or bulk email folders. More on spam filters.
- move or suspend the Website in whole or in part; and
- disclose any material or content contained on the Website if it considers it necessary to enforce these Terms and Conditions.
4. Guaranteed To Assist You
If you still can't contact the seller after several days, or think you are the victim of fraud, please contact us at +6597688763. The vast majority of problems reported to us resolve themselves through good communication and patience. So be patient, use your common sense, and happy trading.